MALCON.UZ

1. Umumiy qoidalar

Ushbu Maxfiylik siyosati «MALCON.UZ» MChJ (bundan keyin — «Platforma») tomonidan foydalanuvchilarning shaxsiy ma'lumotlarini yig'ish, saqlash, qayta ishlash va himoya qilish tartibini belgilaydi. Platformadan foydalanish orqali siz ushbu siyosat shartlarini qabul qilasiz.

2. Yig'iladigan ma'lumotlar

Biz quyidagi ma'lumotlarni yig'amiz:

• Ism, familiya
• Telefon raqami
• Elektron pochta manzili
• Joylashuv (shahar, viloyat)
• Profil fotosuratlari
• Buyurtmalar va tranzaksiyalar tarixi
• Qurilma ma'lumotlari (IP manzil, qurilma turi, operatsion tizim)

3. Ma'lumotlardan foydalanish maqsadlari

Shaxsiy ma'lumotlar quyidagi maqsadlarda ishlatiladi:

• Platformada hisob yaratish va boshqarish
• Buyurtmalarni rasmiylashtirish va yetkazib berish
• Xizmat sifatini yaxshilash
• Qo'llab-quvvatlash xizmati ko'rsatish
• Bildirishnomalar va marketing xabarlarini yuborish (rozilik bilan)
• Platformaning xavfsizligini ta'minlash

4. Ma'lumotlarni saqlash

Shaxsiy ma'lumotlar shifrlangan serverlarida saqlanadi. Fotosuratlar va fayllar himoyalangan bulut omborida (MinIO / S3) saqlanadi. Ma'lumotlar bazasida faqat fayllarga havolalar saqlanadi. Ma'lumotlar foydalanuvchi hisobi faol bo'lgan muddat davomida va qonunchilikda belgilangan muddatlarda saqlanadi.

5. Ma'lumotlarni uchinchi shaxslarga uzatish

Platforma shaxsiy ma'lumotlarni foydalanuvchining roziligi bo'lmasdan uchinchi shaxslarga uzatmaydi, quyidagi holatlar bundan mustasno:

• O'zbekiston Respublikasi qonunchiligida nazarda tutilgan holatlar
• Sud qarori yoki vakolatli organning talabi bo'yicha
• To'lov tizimlariga (Click, Payme) tranzaksiya amalga oshirish uchun zarur minimal ma'lumotlar

6. Foydalanuvchi huquqlari

Foydalanuvchi quyidagi huquqlarga ega:

• O'z shaxsiy ma'lumotlariga kirish va ularni ko'rish
• Ma'lumotlarni tahrirlash va yangilash
• Hisobni o'chirish va barcha shaxsiy ma'lumotlarni o'chirishni so'rash
• Marketing xabarlaridan voz kechish

7. Cookies va kuzatish

Platforma xizmat sifatini yaxshilash va foydalanuvchi tajribasini optimallashtirish uchun cookies va analitik vositalardan foydalanishi mumkin. Foydalanuvchi brauzer sozlamalari orqali cookies foydalanishini boshqarishi mumkin.

8. Bolalar maxfiyligi

Platforma 16 yoshdan kichik shaxslarning shaxsiy ma'lumotlarini ataylab yig'maydi. Agar bunday ma'lumotlar aniqlansa, ular zudlik bilan o'chiriladi.

9. Xavfsizlik choralari

Biz shaxsiy ma'lumotlaringiz xavfsizligini ta'minlash uchun texnik va tashkiliy choralar ko'ramiz: SSL/TLS shifrlash, kirishni cheklash, muntazam xavfsizlik tekshiruvlari, ma'lumotlar zaxiralash.

10. O'zgartirishlar

Platforma ushbu Maxfiylik siyosatini bir tomonlama o'zgartirish huquqini saqlaydi. O'zgartirishlar ilovada va veb-saytda e'lon qilingan paytdan boshlab kuchga kiradi.

11. Aloqa

1. General Provisions

This Privacy Policy defines the procedures for collecting, storing, processing, and protecting personal data of users of MALCON.UZ LLC (hereinafter — the "Platform"). By using the Platform, you accept the terms of this policy.

2. Data We Collect

We collect the following data:

• Full name
• Phone number
• Email address
• Location (city, region)
• Profile photos
• Order and transaction history
• Device information (IP address, device type, OS)

3. Purposes of Data Use

Personal data is used for the following purposes:

• Creating and managing user accounts
• Processing and delivering orders
• Improving service quality
• Providing customer support
• Sending notifications and marketing messages (with consent)
• Ensuring platform security

4. Data Storage

Personal data is stored on encrypted servers. Photos and files are stored in secure cloud storage (MinIO / S3). The database only stores file references. Data is retained for the duration of the account and for periods required by law.

5. Data Sharing with Third Parties

The Platform does not share personal data with third parties without user consent, except in the following cases:

• Cases provided by the legislation of the Republic of Uzbekistan
• By court order or request of an authorized body
• To payment systems (Click, Payme) — minimum data necessary for transactions

6. User Rights

Users have the following rights:

• Access and view their personal data
• Edit and update their data
• Delete their account and request deletion of all personal data
• Opt out of marketing communications

7. Cookies and Tracking

The Platform may use cookies and analytics tools to improve service quality and optimize user experience. Users can manage cookie usage through browser settings.

8. Children's Privacy

The Platform does not intentionally collect personal data from individuals under 16 years of age. If such data is discovered, it will be immediately deleted.

9. Security Measures

We implement technical and organizational measures to ensure the security of your personal data: SSL/TLS encryption, access restrictions, regular security audits, data backups.

10. Changes

The Platform reserves the right to unilaterally amend this Privacy Policy. Changes take effect from the moment of publication in the app and on the website.

11. Contacts